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Ransomware Negotiation

Ransomware negotiation is much more than incident response.

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Ransomware Negotiation


Ransomware Negotiator Services: Why hire a professional negotiator?


Have you fallen victim to ransomware? Are your valuable files being held hostage by cyber criminals? Don’t despair! Our professional ransomware negotiator services can help.


What We Offer..


  • Fast and efficient ransomware negotiation services.
  • UK based negotiators.
  • Experienced negotiators who understand the tactics and motivations of cyber criminals.
  • Ex-Law enforcement who are used to working on mission critical negotiations.
  • Proven track record of successful negotiations and data recovery.
  • 24/7 availability and quick response times.
  • Affordable, clear and straightforward pricing.

Hiring a ransomware negotiator? How It Works.

If you have just received a ransomware demand - Don’t panic.

  1. Contact us to discuss your ransomware situation and receive a free phone consultation.
  2. Our negotiators will assess the situation and create a customised negotiation plan.
  3. We will negotiate with the cyber criminals on your behalf to secure the release of your data if possible, attempt to reduce the demands and gather intelligence.
  4. Once your data is released, we will work with you to ensure it is fully recovered and secure.

Why Choose Us?

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  • We have a team of experienced negotiators who know how to deal with cyber criminals and get results.

  • United Kingdom (UK) based.

  • We keep the victim up to date throughout negotiations.

  • No payment decisions are made without the authority of the victim, so you are always in control.

  • We prioritise confidentiality and will work discreetly to ensure your reputation is protected.

  • Don’t have a large IT department capable of incident response. We can recommend expert, proven experienced cyber incident response companies to support you that we have worked with.

  • Experience of dealing with various types of extorsion including Cyber/Celebrity/VIP/Critical Infrastructure extorsion.

  • Three decades of dealing with criminals and cyber crime. We have experience of knowing how criminals think and what motivates them.

  • Our negotiation rates are very competitive.

  • We are available 24/7 to provide you with the support and guidance you need during this difficult time.


The importance of using an experienced and professional ransomware negotiator.

Negotiating with an extortionist is not like haggling over the price in a shop or buying a car. In a real situation for a large business or corporation, it’s complex. There are a wide range of factors to consider, including whether to pay?
If you currently suffering a ransom demand, before acting on the demand, as part of your incident response, it’s absolutely imperative to think about negotiations and how these will take place within your company.
The primary objectives for ransomware negotiators is to learn, through experience, who the criminal organisation is, gather information and intelligence on their modus operandi (MO) and probe for further into the likelihood of data exfiltration, and deal with the de-escalate of threats or further damaging action being taken against the victim and; more importantly; lower the demand as far as possible without derailing the negotiation.
A ransomware negotiator can help remove the emotion that is understandably felt, by the company or individual victim during an incident. This can help keep the negotiations professional and help you achieve your end goals.
How these objectives are achieved can vary from engagement to engagement, but it is imperative that the negotiator should gather and establish as much information as possible. Brainstorm Security secures this information and interactions with the bad actor on your behalf in a evidential format, so it can be used if required for any later court prosecutions.


What should a ransomware negotiator quickly identify?

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  1. Monetary demands. Our negotiators will quickly ascertain exactly how much the threat actor or group is really asking for rather than what they have initially demanded.

  2. Government and regulatory sanctions checks. It is imperative that sanction checks are completed thoroughly and properly documented before any ransom payments are made otherwise official action against the payee can be costly. Brainstorm Security will help with this as part of its ransom negotiation service.

  3. Proof of exfiltration. The negotiators will quickly ascertain whether the criminal group has a history of stealing data, and if the criminal group have published the stolen data regardless of what has been agreed

  4. Confirm proof of decryption. Otherwise known as ‘proof of life’. Our experienced negotiators will quickly ascertain whether the criminal group has actually stolen data from you and can actually decrypt data files identifying just how serious the threat in question really is.

  5. Threat escalation tactics. Experienced negotiators will quickly ascertain whether threats of escalations in the demand, data leaks or imposition of stringent deadlines are likely. Any negotiation should be designed to make the situation better, not worse.


The benefits of using a trusted ransomware negotiator.

The main objective of a negotiator is to lower the ransom demand as far as possible and as quickly as possible but without derailing the negotiation. There are many methods that can lead to a successful outcome, negotiation tone, tactics, timing, messaging is all important. Good negotiators are highly skilled and experienced in what they do. Ransom claims must be expertly handled in order to reduce the level of the demand, minimise the risk of a ransom increase, data exfiltration, poor decryption outcome, follow on demands and exposure, sanction coverage and protection.


Brainstorm Security does not encourage or recommend victim’s directly engage with cyber criminals or offer to pay a ransom demand. We will often encourage that the relevant police and authorities are notified. We can provide victims with a complete negotiation and resolution service which includes the facilitation of crypto for settlement of ransom demands, often during time critical situations.


Brainstorm Security provides a realistic assessment of any given situation, options and risks. We guide our clients through the negotiation and educate them on what to expect during negotiation so that our clients can make the best and most informed decision to enable a good outcome.


Act quickly and make contact.

Don’t let ransomware destroy your business or personal data. If you are experiencing a ransomware attack, are currently being extorted or would like advice regarding how we can help in the event of an attack on your organisation, then contact us today to learn how our ransomware negotiator services can help you.